Request Account Deletion

To request deletion of your Palanca Club account, contact Palanca Card support with your member ID and registered email/phone number.

WhatsApp: +244 957 199 894

Instagram: @palancacard

What may be deleted

Your login account, profile, member record, points history, reward requests, and related account data may be deleted.

What may be kept

Business records such as completed card orders may be kept for operational, tax, fraud-prevention, or legal reasons.

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